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Got Any Questions?
We’d love to hear from you! Whether you have a question about your order, need help choosing the perfect piece, or just want to say hello — our team is here to help.
Frequently Asked Questions
Quick answers to common customer queries.
How long does delivery take within the U.S.?
Standard shipping typically takes 3–7 business days depending on your location. Express shipping options are also available at checkout for faster delivery.
Can I change the size or edit my order after placing it?
If your order hasn't been processed yet, we may be able to update it. Please contact us as soon as possible. Once it’s shipped, changes are no longer possible.
What is your return or exchange policy?
We accept returns and exchanges within 14 days of delivery for unworn, unused items in original condition. Visit our Returns page or contact support to initiate a return.
Do you offer international shipping?
Yes, Khanluxe ships internationally. Shipping times and fees vary by country and are calculated at checkout.
Can I cancel my order?
Orders can be canceled only before they are shipped. If your order has already been dispatched, you’ll need to go through our return process after receiving the item.
